Privacy Policy

Introduction

REO Professional Services, Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit reoprofessionalservices.com (the "Site") or contact us about a project. By using the Site, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, such as your name, phone number, email address, property address, and project details when you submit a quote request, call or text us, or email project photos. We may also receive limited technical information automatically, including your IP address, browser type, referring pages, and the pages you visit on the Site.

How We Use Your Information

• To respond to estimate requests and schedule consultations or project visits.
• To prepare written estimates, scopes of work, and related project documents.
• To communicate with you about your project, appointments, and follow-ups.
• To improve the Site, our services, and the customer experience.
• To comply with legal obligations and protect our rights.

Cookies and Similar Technologies

The Site may use cookies, local storage, and similar technologies to remember preferences, measure traffic, and operate third-party widgets such as chat, reviews, and contact forms. You can control or disable cookies through your browser settings; some features of the Site may not function properly without them.

Third-Party Services

We use trusted third-party tools for chat, form submission, reviews, analytics, and hosting. These providers may receive limited information necessary to deliver their services and are governed by their own privacy policies. We do not sell your personal information.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with service providers who help us operate the business, with subcontractors working on your project, or when required by law. Our partners and contractors are expected to protect your information with the same care we do.

Data Retention

We retain project and contact information for as long as necessary to provide services, maintain records, and meet legal or accounting requirements. You may ask us to update or delete your information at any time.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, contact us using the details below. Depending on your location, you may have additional rights under applicable law.

Security

We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page with an updated revision date. Continued use of the Site after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

• REO Professional Services, Inc.
• 2400 West Sand Lake Road, Orlando, FL 32809
• Phone: (407) 802-9637
• Email: reopsinc@gmail.com